Gulf News, 26 August 2025: The Emirates Society for Consumer Protection has warned of fake platforms charging consumers to resolve complaints.

The Society for Consumer Protection has issued a warning about suspicious and fraudulent websites, platforms, and social media pages which are misusing government logos and falsely claim to specialise in protecting consumers and safeguarding their rights. These fraudulent sites lure consumers into submitting complaints, then request fees for resolving them, or demand bank transfers and access to personal accounts.

The society has emphasised that it never charges any fees or accepts any payments for resolving consumer complaints. It has urged consumers if any entity that requests payment or asks for bank transfers to immediately refuse this, block the source, and report the matter to the relevant authorities.

The sites falsely claim to be official complaint-handling portals that help consumers recover their rights by reporting financial, commercial, or service-related violations.

According to the Society, these fake platforms have created counterfeit complaint forms resembling official ones, which require personal details such as name, phone number, and email address.

The Emirates Society for Consumer Protection is a recognised non-profit entity; its complaint services are completely free, and it never requests any payment or personal financial details from consumers.

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