Gulf News, 29 September 2025: Dubai has launched a new workforce productivity measurement system across its government departments, to be implemented in phases under the supervision of the Dubai Government Human Resources Department (DGHR).

The initiative, established by Dubai Executive Council Decision No. 67/2025, introduces three key implementation phases. The first phase will focus on measuring service delivery against workforce size, analysing total salary costs, assessing actual working hours, and collecting related performance data. This will be followed by a second phase involving analysis of initial results, development of efficiency initiatives, and implementation of service improvements. The final phase will concentrate on system evaluation and performance assessment.

The resolution assigns specific responsibilities to government bodies. The Executive Council’s General Secretariat will identify and classify government services, provide technical support, and approve performance indicators.

The DGHR’s duties encompass system management and supervision, preparation of procedural guides, development of productivity indicators, and coordination with the finance department on budgets.

All government departments must follow prescribed timelines, provide workforce and budget data, submit regular performance reports, and implement recommended efficiency measures as part of their obligations under the new system.

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