Times Kuwait, 29 March 2026: Kuwait’s Public Institution for Social Security (PIFSS) has rescheduled its official visiting hours, introducing new timings intended to regulate public access while encouraging greater reliance on digital government services.

Under the revised arrangement, PIFSS will now receive visitors from 8:00 am to 12:00 noon, while telephone enquiries will remain available via the unified hotline 114 from 8:00 am to 1:00 pm. The authority confirmed that the changes took effect following an internal administrative decision issued on Saturday.

PIFSS stated that all core transactions, certificates, and beneficiary services had already been made available electronically through its official website, the “Thakher” mobile application, and the government’s unified services platform “Sahel”. The revised visiting hours were therefore introduced to reduce footfall at service centres and streamline administrative processes.

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